Privacy Policy
Last updated: February 2025
1. Information We Collect
We collect information you provide directly to us, such as:
• Email addresses when you sign up for early access
• Survey responses when you complete our CustDev forms
• Communication preferences and language settings
• Technical information like IP address, browser type, and device information
2. How We Use Your Information
We use the information we collect to:
• Notify you about the launch of our platform in your region
• Improve our services based on your feedback
• Communicate with you about updates and features
• Analyze usage patterns to enhance user experience
• Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With service providers who assist us in operating our platform (under strict confidentiality agreements)
4. Data Security
We implement appropriate security measures to protect your personal information:
• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure hosting infrastructure
5. Your Rights (GDPR)
Under GDPR, you have the right to:
• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent at any time
To exercise these rights, contact us at [email protected]
6. Cookies and Tracking
We use cookies and similar technologies to:
• Ensure basic website functionality (necessary cookies)
• Analyze website traffic and usage (analytics cookies)
• Personalize content and ads (marketing cookies)
• Remember your preferences (preference cookies)
You can manage your cookie preferences through our cookie banner or browser settings.
7. Data Retention
We retain your personal information for as long as necessary to:
• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
Email addresses: Retained until you unsubscribe or request deletion
CustDev responses: Retained for 3 years for product development purposes
Technical data: Retained for 1 year for security and analytics purposes
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
• Adequacy decisions by the European Commission
• Standard contractual clauses
• Binding corporate rules
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Third-Party Services
We use the following third-party services to operate our platform:
• Google Maps Platform (Google LLC) - For address autocomplete, geocoding, and map display
• Google Tag Manager & Google Analytics (Google LLC) - For website analytics and consent management
• Hosting Provider - For secure data storage and processing
All third-party service providers are bound by data processing agreements and comply with GDPR requirements. For Google services, data may be transferred to the United States under Standard Contractual Clauses.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Dev.family OÜ
Registration Number: 16463937
VAT Number: EE102494679
Address: Vesivärava tn 50-201, Kesklinna linnaosa, Tallinn, 10152, Estonia
Email: [email protected]